I was determined to get the life saving Incubator to the hospital despite it being returned to the UK. Edinburgh has a Ukrainian Consulate and when I contacted them they
offered to help me get the Incubator into Ukraine without having to pay the import tax of £320. Although it took a few months the Consulate were able to obtain the neccesary Custom clearance which would allow the Incubator free entry into the country.
I contacted GB. Medical, paid £250 for a second international transport to Kiev by TNT International Transport and began making arrangemants for my annual visit to the Ukrainian hospital in Malin. When I eventually arrived at the hospital I would be able to see that the maternity Dept. had at long last received their incubator.
In November 2006 I arrived at the hospital with money to buy medicine and I also had some small medical items. The Doctors were as usual happy to get the aid I had brought for the children, but when I asked about the Incubator they were distraught. I was taken to the maternity Dept. where I saw my Incubator so badly damaged it could not be used. I was shattered by this,all those months of planning,and donated money wasted. When I contacted TNT International regarding compensation they told me that as around ten or twelve days had elapsed between the Incubator arriving at the hospital and my arrival I would get not a penny of compensation. I told them that the Doctor who signed for the Incubator had to sign at the Zheetomir Customs holding area without seeing the Incubator, she did not know it was damaged. When the Incubator was collected from the Zheetomir Customs by the hospital,they had to wait until I arrived to show me the damage. On my return to Scotland later that month I tried contacting various TNT Depots in the UK for help regarding compensation but to no avail. However Claire Grant a Reporter for my local newspaper, Cumbernauld News,
contacted TNT and asked them to reconsider, the outcome was that TNT told her that
if I was able to buy another Incubator, TNT would transport it to Ukraine free of charge. This said TNT's Mr.Walker was not an admission of guilt on their part. There
was no way for me to be able to get another Incubator as I had no more money,and after all the bureaucracy and not our problem, its your problem with TNT I put this project on hold until I work out a better plan of action.
Friday, 17 April 2009
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